> For the complete documentation index, see [llms.txt](https://polee.me/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://polee.me/help/en/faq/chats.md).

# Chats

Discover how to connect and earn with Polee.me chats: chats, tips, and paid photo/video sharing.

#### Chats are now available on [Polee.me](https://polee.me)!

Subscribers can ask questions and support their favorite creators,\
and creators can monetize one-to-one conversations with their audience.

***

## How to start a conversation

Chats are at the top of the screen, to the right of [Notifications](/help/en/faq/general/notifications.md).

<div align="left"><figure><img src="https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2F8O0FlFQQD0D5MuW2BZRk%2FScrinshows%20-%202025-09-08T102647.208.png?alt=media&amp;token=a2cbee16-42d9-41e7-a30c-570c58535b48" alt=""><figcaption></figcaption></figure></div>

If you’re opening Chats for the first time, the system will prompt you to find a [creator](/help/en/faq/creators/author-vs-channel.md).

<div align="left"><figure><img src="https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FeZENNkur8OlnCgk7zwX8%2F1%20%D0%B0%D0%BD%D0%B3%D0%BB%20(1).png?alt=media&amp;token=a66564e4-8b7a-437b-833b-8d004f27abb7" alt="" width="393"><figcaption></figcaption></figure></div>

1. Tap the [search ](/help/en/faq/general/search.md)button and choose the profile you need.

{% hint style="info" %}
**Important:** To start messaging, you must be subscribed to the person (at least the free tier). Without a subscription, the **Chat** button will prompt you to choose one of the creator’s [subscription tiers](/help/en/faq/creators/about-tiers.md).
{% endhint %}

2. On the creator’s profile, click or tap **Chat**.\
   ![](https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FakjXecosty4btY1dqaaS%2F3%20%D0%B0%D0%BD%D0%B3%D0%BB.png?alt=media\&token=f8c1455d-725d-45bd-be34-d3268b14fa49)<br>
3. A chat window will open where you can send your first message.\
   ![](https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FtxttMkqkY7kjwK46N7UB%2FScrinshows%20-%202025-09-08T123349.716.png?alt=media\&token=0fc4308e-3a23-4a6e-a3ec-8053c0044d4c)<br>
4. To begin dialog: type your text at the bottom of the screen and press ![](https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FhHvIoMlaKc5vx7dFGrkQ%2FScrinshows%20-%202025-09-08T111604.231.png?alt=media\&token=be505711-a0a4-43a8-86ee-e495b71075e7)

## Chat features

The bottom panel includes the message field and a set of options that depends on your role on the platform:&#x20;

### For subscribers

<div align="left"><figure><img src="https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FKlC4AjqmeEfL36GKmQO8%2FScrinshows%20-%202025-09-08T123647.481.png?alt=media&amp;token=10051627-2c9a-458b-811e-e547df927023" alt="" width="288"><figcaption></figcaption></figure></div>

![](https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FhHvIoMlaKc5vx7dFGrkQ%2FScrinshows%20-%202025-09-08T111604.231.png?alt=media\&token=be505711-a0a4-43a8-86ee-e495b71075e7) **Send messages:** type your text and tap the paper-plane button to send.

![](https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FzkFKISwXic0kKXm84jiB%2FScrinshows%20-%202025-09-08T111829.982.png?alt=media\&token=85a7d9c7-7c6f-4c8f-bfd2-48057fd28161) **Tips:** support the creator with any amount via the green button with the **$** icon. \
Funds are deducted from your wallet on the platform, so please [check your balance](/help/en/faq/subscriber/wallet-topup.md) in advance.

<div align="left"><figure><img src="https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FXDTtRNgN3kviqREDMe15%2FGroup%203.png?alt=media&amp;token=df8649ad-c4b5-47c5-ac3c-ea49e50b7519" alt="" width="503"><figcaption></figcaption></figure></div>

### For creators

<div align="left"><figure><img src="https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FU5YYtNh5X4G77hy18qzp%2FScrinshows%20-%202025-09-08T123818.595.png?alt=media&amp;token=ccdbda6c-f202-4f63-9771-2fd873ee97ce" alt="" width="288"><figcaption></figcaption></figure></div>

Creators have all [subscriber](#for-subscribers) features plus additional tools:

![](https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FaCcaSEO7kDW1JHoXtvCH%2FScrinshows%20-%202025-09-08T112659.091.png?alt=media\&token=8ffae0d9-4d55-433b-ac86-8a0c3c3c9309) **Send Invoice**

Request payment for any amount you’ve agreed on in the chat.

<div align="left"><figure><img src="https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FBsBTw3RypxpP9hLkRgF3%2F6%20%D0%B0%D0%BD%D0%B3%D0%BB.png?alt=media&amp;token=e2ff457d-e986-418f-b022-5432077684bc" alt=""><figcaption></figcaption></figure></div>

&#x20;![](https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FlNoJ4JpusYBp7nRM7gwa%2FScrinshows%20-%202025-09-08T112631.956.png?alt=media\&token=df54bdfb-2b14-46b2-8897-bf7bbdf342b8)**Media**

**U**pload photos or videos, either free or paywalled.

<div><figure><img src="https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FvuivcjGWqwEOtm6mUL9p%2Fimage%206.png?alt=media&amp;token=6dce1c4d-8d3f-4122-9a1a-4d8d0ad24c42" alt=""><figcaption></figcaption></figure> <figure><img src="https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2FivjXjfSy2jAMRhjjMFvW%2Fimage%205.png?alt=media&amp;token=c4dadc3d-f6bb-42fc-8fe4-574605f69e5d" alt=""><figcaption></figcaption></figure></div>

#### 🆕 Welcome message

Creators can set up a **welcome message**.\
It automatically appears to new subscribers when they open the chat for the first time.

To add a welcome message:

1. In [chats](https://polee.me/user/chats) click the ⚙️ icon next to the **“Messages”** title and select **“Welcome message”**.

<figure><img src="https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2F4UemT99zUTVxhNWlFVSt%2FScrinshows%20(3).png?alt=media&amp;token=3e4f7362-4cde-4323-8368-70a3fbe75efe" alt="" width="404"><figcaption></figcaption></figure>

2. Enter your text (up to 400 characters) and optionally add a photo or video.
3. Click **Save**.

<figure><img src="https://135780538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F8C9endcbzIvWZc222stk%2Fuploads%2F7jHsVzkLGTNkgxFMpt6U%2FScrinshows%20(4).png?alt=media&amp;token=76d0827e-bb92-4b76-89d2-845ef633eb99" alt="" width="421"><figcaption></figcaption></figure>

***

#### Additional

* Want to start a conversation with someone new? Use the [search button](/help/en/faq/general/search.md) again.
* Want to view the user's profile? Tap the **⋮** to the right of their username.
* If you run into any issues with Chats, please contact [support](/help/en/faq/contacts/support-contact.md).

***

#### Chats on [Polee.me](https://polee.me) are designed to make communication and creator support convenient and safe. Try sending your first message and explore all the features!
