> For the complete documentation index, see [llms.txt](https://polee.me/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://polee.me/help/en/faq/chats.md).

# Chats

#### Chats are now available on [Polee.me](https://polee.me)!

Subscribers can ask questions and support their favorite creators,\
and creators can monetize one-to-one conversations with their audience.

***

## How to start a conversation

Chats are at the top of the screen, to the right of [Notifications](/help/en/faq/general/notifications.md).

<div align="left"><figure><img src="/files/Hm5gIsZzqDdquMaFf75o" alt=""><figcaption></figcaption></figure></div>

If you’re opening Chats for the first time, the system will prompt you to find a [creator](/help/en/faq/creators/author-vs-channel.md).

<div align="left"><figure><img src="/files/BBXbxib1KAltbyuhY5nQ" alt="" width="393"><figcaption></figcaption></figure></div>

1. Tap the [search ](/help/en/faq/general/search.md)button and choose the profile you need.

{% hint style="info" %}
**Important:** To start messaging, you must be subscribed to the person (at least the free tier). Without a subscription, the **Chat** button will prompt you to choose one of the creator’s [subscription tiers](/help/en/faq/creators/about-tiers.md).
{% endhint %}

2. On the creator’s profile, click or tap **Chat**.\
   ![](/files/c1fIQDdoombLvazZo7B5)<br>
3. A chat window will open where you can send your first message.\
   ![](/files/4hQm5sOKlFXfeEmGembN)<br>
4. To begin dialog: type your text at the bottom of the screen and press ![](/files/ethmznPXpbBP46t9qv8I)

## Chat features

The bottom panel includes the message field and a set of options that depends on your role on the platform:&#x20;

### For subscribers

<div align="left"><figure><img src="/files/BxDU2w35uA4HdX87i2vY" alt="" width="288"><figcaption></figcaption></figure></div>

![](/files/ethmznPXpbBP46t9qv8I) **Send messages:** type your text and tap the paper-plane button to send.

![](/files/9vcfDWe5GYjkqLcJyRyC) **Tips:** support the creator with any amount via the green button with the **$** icon. \
Funds are deducted from your wallet on the platform, so please [check your balance](/help/en/faq/subscriber/wallet-topup.md) in advance.

<div align="left"><figure><img src="/files/wpsk10gM7kfMUEOTkPpr" alt="" width="503"><figcaption></figcaption></figure></div>

### For creators

<div align="left"><figure><img src="/files/CR8xGwYjqx3ihgvKosIV" alt="" width="288"><figcaption></figcaption></figure></div>

Creators have all [subscriber](#for-subscribers) features plus additional tools:

![](/files/veIxNEHAKKCo2S7Taxie) **Send Invoice**

Request payment for any amount you’ve agreed on in the chat.

<div align="left"><figure><img src="/files/0eklzbXP35MwOCXtzirZ" alt=""><figcaption></figcaption></figure></div>

&#x20;![](/files/j6nh67v7E8xGIvKZLe8v)**Media**

**U**pload photos or videos, either free or paywalled.

<div><figure><img src="/files/JRq73Q3FRzqkdXceoweB" alt=""><figcaption></figcaption></figure> <figure><img src="/files/1znJGMqft7IUtGrHtzyn" alt=""><figcaption></figcaption></figure></div>

#### 🆕 Welcome message

Creators can set up a **welcome message**.\
It automatically appears to new subscribers when they open the chat for the first time.

To add a welcome message:

1. In [chats](https://polee.me/user/chats) click the ⚙️ icon next to the **“Messages”** title and select **“Welcome message”**.

<figure><img src="/files/phTAsR8e5dqbGbAWLF8T" alt="" width="404"><figcaption></figcaption></figure>

2. Enter your text (up to 400 characters) and optionally add a photo or video.
3. Click **Save**.

<figure><img src="/files/h7OCq2lXKuhuKsWhxzfQ" alt="" width="421"><figcaption></figcaption></figure>

***

#### Additional

* Want to start a conversation with someone new? Use the [search button](/help/en/faq/general/search.md) again.
* Want to view the user's profile? Tap the **⋮** to the right of their username.
* If you run into any issues with Chats, please contact [support](/help/en/faq/contacts/support-contact.md).

***

#### Chats on [Polee.me](https://polee.me) are designed to make communication and creator support convenient and safe. Try sending your first message and explore all the features!