> For the complete documentation index, see [llms.txt](https://polee.me/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://polee.me/help/en/faq.md).

# Help Center Polee

Frequently asked questions, guides, and user support to help you navigate Polee easily.

[Polee.me](http://polee.me/) is a modern platform for creators to share exclusive content and earn fair rewards. With its multi-tiered subscription model and built-in promotion tools, authors can effectively monetize their work, while users gain access to a diverse range of content to suit every taste. Additionally, Polee.me employs advanced data-protection measures and reliable authentication mechanisms to secure accounts and safeguard personal information"

## ❓FAQ

<details>

<summary>🔑<a href="/help/en/faq/registration-and-authorization.md"> Registration and authorization</a></summary>

* [Registration via Telegram
  ](/help/en/faq/registration-and-authorization/register-telegram.md)
* [Registration via X
  ](/help/en/faq/registration-and-authorization/register-x.md)
* [Registration via Twitch
  ](/help/en/faq/registration-and-authorization/register-twitch.md)
* [Registration via E-mail
  ](/help/en/faq/registration-and-authorization/register-email.md)
* [I don't see the registration confirmation email in my email
  ](/help/en/faq/registration-and-authorization/no-confirmation-email.md)
* [How to recover your password
  ](/help/en/faq/registration-and-authorization/password-recovery.md)
* [Registration via social media or Telegram messenger does not work](/help/en/faq/registration-and-authorization/registration-issues.md)

</details>

<details>

<summary>📱 <a href="/help/en/faq/app.md">Mobile app</a></summary>

* [How to add Polee to your iOS Home Screen](/help/en/faq/app/add-ios-home.md)
* [How to add Polee to your Android Home Screen](/help/en/faq/app/add-android-home.md)

</details>

<details>

<summary>⚙️ <a href="/help/en/faq/settings.md">Account and Interface Settings</a></summary>

* [Configuring the profile appearance](/help/en/faq/settings/profile-settings.md)
* [How to link your social networks](/help/en/faq/settings/link-socials.md)
* [Email settings](/help/en/faq/settings/email-settings.md)
* [Changing the interface design theme](/help/en/faq/settings/theme-change.md)
* [Showing 18+ content](/help/en/faq/settings/enable-nsfw.md)
* [Removal/Account Recovery](/help/en/faq/settings/remove-account.md)

</details>

<details>

<summary>🧑‍🤝‍🧑 <a href="/help/en/faq/general.md">General questions</a></summary>

* [Who can use Polee?](/help/en/faq/general/who-can-use.md)
* [Agreement between Author and Subscriber](/help/en/faq/general/author-subscriber-agreement.md)
* [Multiaccounting](/help/en/faq/general/multiaccounting.md)
* [Reactions to the post](/help/en/faq/general/content-reactions.md)
* [How to report?](/help/en/faq/general/report-content.md)
* [Menu](/help/en/faq/general/menu.md)
* [Search for a creator's profile](/help/en/faq/general/search.md)
* [Notifications](/help/en/faq/general/notifications.md)

</details>

<details>

<summary>👨‍💻 <a href="/help/en/faq/subscriber.md">Subscriber's questions</a></summary>

* [How do I top up my wallet balance?](/help/en/faq/subscriber/wallet-topup.md)
* [How do I pay for subscriptions?](/help/en/faq/subscriber/pay-subscription.md)
* [How do I pay for posts?](/help/en/faq/subscriber/pay-post.md)
* [What is "Tip"?](/help/en/faq/subscriber/what-is-tip.md)

</details>

<details>

<summary>👩‍🎤 <a href="/help/en/faq/creators.md">Creator's questions</a></summary>

* [What are the differences between an author and a channel?](/help/en/faq/creators/author-vs-channel.md)
* [How do I become an author?](/help/en/faq/creators/become-author.md)
* [How do I become a channel?](/help/en/faq/creators/become-channel.md)
* [Rules for publishing content](/help/en/faq/creators/publishing-rules.md)
* [About posts](/help/en/faq/creators/about-posts.md)
* [About subscribers](/help/en/faq/creators/about-subscribers.md)
* [About tiers](/help/en/faq/creators/about-tiers.md)
* [About boost](/help/en/faq/creators/boost.md)
* [About statistics](/help/en/faq/creators/statistics.md)
* [About wallet](/help/en/faq/creators/about-wallet.md)
  * [Is it possible to use the earned money on their balance inside the Polee service?](/help/en/faq/creators/about-wallet/wallet-funds-usage.md)
  * [What is "hold"?](/help/en/faq/creators/about-wallet/what-is-hold.md)
  * [How withdraw the earned funds?](/help/en/faq/creators/about-wallet/withdraw-earned-funds.md)
  * [How long does it take to withdraw funds?](/help/en/faq/creators/about-wallet/withdrawal-time.md)
* [How do I hide my content from the search index?](/help/en/faq/creators/how-to-hide-your-content-from-the-search-index.md)

</details>

<details>

<summary>🧑‍💼<a href="/help/en/faq/media-buyer.md">Media Buyer's questions</a></summary>

[Media Buyer's questions](#undefined)

</details>

<details>

<summary>🔒 <a href="/help/en/faq/security.md">Security Center</a></summary>

* [Enabling two-factor authentication (2FA)
  ](/help/en/faq/security/enable-2fa.md)
* [Password Change Instructions](/help/en/faq/security/change-password.md)
* [Log out from all devices](/help/en/faq/security/signout.md)

</details>

<details>

<summary>📜 <a href="/help/en/faq/docs.md">Policies and regulations</a></summary>

* [Terms of Use](broken://pages/nSEHikDzjUI2APkOdda7)
* [Privacy Policy](/help/en/faq/docs/privacy.md)
* [Cookie Policy](/help/ru/faq/docs/cookies.md)
* [Offer for Authors](/help/en/faq/docs/offers.md)
* [Complaints Policy and Procedure](broken://pages/j3D2DWKU0HO8ZR4HdP5T)
* [Framework Advertising Services Agreement](/help/ru/faq/docs/media-buyers.md)

</details>

<details>

<summary>📩 <a href="/help/en/faq/contacts.md">Contacts</a></summary>

* [Technical Support contacts
  ](/help/en/faq/contacts/support-contact.md)
* [Complaint Handling Service Contact
  ](/help/en/faq/contacts/complaints-contact.md)
* [Contact for legal issues
  ](/help/en/faq/contacts/legal-contact.md)
* [Contact for personal data issues
  ](/help/en/faq/contacts/personal-data-contact.md)
* [Our social networks](/help/en/faq/contacts/social-networks.md)

</details>