Help Center Polee

Frequently asked questions, guides, and user support to help you navigate Polee easily.

Polee.me is a modern platform for creators to share exclusive content and earn fair rewards. With its multi-tiered subscription model and built-in promotion tools, authors can effectively monetize their work, while users gain access to a diverse range of content to suit every taste. Additionally, Polee.me employs advanced data-protection measures and reliable authentication mechanisms to secure accounts and safeguard personal information"

❓FAQ

🔑 Registration and authorization

• Registration via Telegram

• Registration via X

• Registration via Twitch

• Registration via E-mail

• I don't see the registration confirmation email in my email

• How to recover your password

• Registration via social media or Telegram messenger does not work

📱 Mobile app

• How to add Polee to your iOS Home Screen

• How to add Polee to your Android Home Screen

⚙️ Account and Interface Settings

• Configuring the profile appearance

• How to link your social networks

• Email settings

• Changing the interface design theme

• Showing 18+ content

• Removal/Account Recovery

🧑‍🤝‍🧑 General questions

• Who can use Polee?

• Agreement between Author and Subscriber

• Multiaccounting

• Reactions to the post

• How to report?

• Menu

• Search for a creator's profile

• Notifications

👨‍💻 Subscriber's questions

• How do I top up my wallet balance?

• How do I pay for subscriptions?

• How do I pay for posts?

• What is "Tip"?

👩‍🎤 Creator's questions

• What are the differences between an author and a channel?

• How do I become an author?

• How do I become a channel?

• Rules for publishing content

• About posts

• About subscribers

• About tiers

• About boost

• About statistics

• About wallet

  • Is it possible to use the earned money on their balance inside the Polee service?

  • What is "hold"?

  • How withdraw the earned funds?

  • How long does it take to withdraw funds?

• How do I hide my content from the search index?

🧑‍💼Media Buyer's questions

Media Buyer's questions

🔒 Security Center

• Enabling two-factor authentication (2FA)

• Password Change Instructions

• Log out from all devices

📜 Policies and regulations

• Terms of Use

• Privacy Policy

• Cookie Policy

• Offer for Authors

• Complaints Policy and Procedure

• Framework Advertising Services Agreement

📩 Contacts

• Technical Support contacts

• Complaint Handling Service Contact

• Contact for legal issues

• Contact for personal data issues

• Our social networks